CUSTOMER PROMISE


We value all our customers and we commit to:

• Listen carefully and actively follow-up what you tell us
• Maintain a clean, safe and friendly environment
• Schedule an appointment that is convenient for you
• Attend to you promptly on arrival in a friendly and professional manner
• Provide you with an accurate time and cost estimation
• Obtain your prior authorization before commencing any additional work
• Thoroughly explain all repairs performed and review all costs
• Ensure the vehicle is returned at the time agreed in clean and tidy condition
• Make a contact within 3 business days to ensure you are satisfied with all the services provided





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